Each of our agents is a mature,
commercially aware communicator with a wealth of experience gained in a wide cross-section of vertical markets. Many have
been with Proactive for more than 5 years and as a result, our clients enjoy the comfort and predictability of working with
the same team over a period of time rather than constantly having to re-train new agents. This ensures that we reach productivity
targets much faster and the quality improves with each new campaign.
With a dedicated outbound B2B call
centre in Wiltshire and a network of dedicated agents operating remotely from across the UK, we can offer rapid scalability
(1 to 10 agents) without the high fixed costs normally associated with large call centres.
Small,
flexible teams
We offer clients small, dedicated
teams of agents with no minimum call volumes. Whilst a typical Proactive campaign would involve 2-3 agents and between 500
and 5000 contacts, we are happy to allocate one agent to make just 50 calls if that is what a client needs.
Proven Track
Record
With over 3 million calls behind
us, we have built a reputation for intelligent conversation rather than scripted monologues. As a result, we are proud to
count growing companies, blue chips and government departments amongst our clients – many of who are happy to provide
references.
100%
Results orientated
We appreciate that we are only as good as our last day’s calling and for that reason, we give clients the option
to cease calling at any stage of a campaign, without financial penalty, if we are failing to meet the agreed objectives. This
ensures that our clients remain in control of their campaigns at all times and keeps us fully focussed on meeting and exceeding
client expectations.
